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CRM software that helps you in closing more deals in proven lesser time.

Zoho CRM solution takes sales force automation to new heights, with an array of cloud-based tools that give your team the power to score more wins, increase productivity, and keep the pipeline filled with solid leads. Grow business faster with one of the world’s #1 CRM application.

Give sales reps the power of automation and artificial intelligence using Zia of Zoho.

The AI-powered sales CRM helps in making CRM data work harder for sales reps. Zia is artificial intelligence that learns performance-based interpretations, solutions and predictions, for your sales team and individual reps.

Lead generation engine, connected to multi-channels and helps in closing deals faster.

Track all your customer information and interactions at centralized one place, anywhere. Best practices and in-line intelligence help move deals along faster.

Convert all opportunities to Closed Won by defining great sales practices & structures.

Nurture leads so they’re ready to convert, then automatically route them to the right reps at the right time. Track the effectiveness of marketing campaigns, easily. Great sales practices help in managing about prioritizing, tracking, and monitoring the opportunities in your pipeline. Zoho CRM lets you manage pipeline across territories and sales structures.

Accelerate your business sales productivity with a lightning fast solution.

Whether your sales reps are in the field or they work inside your email inbox, now you can do more with Zia (Zoho AI), automatic data capture, and business process automation. All in one platform. More, automate the process of multi-level or sequential approvals. Later, define a set of actions to be performed based on the decision.

Make insightful decisions with up-to-date data and don’t let your analytics get lost.

With Zoho, information is in one place so it’s easy to priorities and make quick decisions. And do it all from any device. Using advanced CRM Analytics powered by Zoho Reports, you can integrate your data and gain better insights. It lets you create reports with charts, pivot tables, and tabular view components.

Complete Customer-Centricity

True business growth starts by putting your customer at the heart of your organization. Zoho CRM Plus unifies your sales, marketing, and support teams and helps you deliver a consistent, relevant experience, across every stage of the customer journey.


PRICING

Monthly pricing (Billed annually)

Monthly pricing (Billed monthly)

SALES FORCE AUTOMATION

Leads

Contacts

Accounts

Opportunities

Tasks, events, call log, and notes

Calendar sync through CalDAV

CRM views

Sales forecasting

BCC dropbox for email

Email insights

Macros

Multiple currencies

Contextual custom related lists

SalesSignals

Gamescope

Advanced filters

Scoring rules

Reminders

FEEDS - TEAM COLLABORATION

Status updates

Direct messages

Attach files to feeds

Follow-up rules

Groups for team collaboration

SOCIAL

Integration with Twitter

Integration with Facebook

Integration with Google+

Social tab

Capture leads from

Twitter/Facebook

Social interaction with

leads/contacts

MARKETING AUTOMATION

Email templates

Email opt-out

Website visitor tracking

Mass email

Marketing campaigns

Auto-responders

Zoho CRM for Google AdWords

ZIA

Trend analysis

Best time to contact

Macro suggestion

CUSTOMER SUPPORT

Cases

Solutions

Web-to-case form

Business hours

INVENTORY MANAGEMENT

Products

Price books

Sales quotes

Sales orders

Invoices

Vendors

Purchase orders

DOCUMENT LIBRARY

Folder sharing

Attach documents

File versioning

Reviews

ANALYTICS

Standard reports

Custom reports

Schedule reports

Standard dashboards

Custom dashboards

WEB FORMS

Web-to-lead form

Web-to-contact form

Web-to-case form

Notify owner

FILE STORAGE

Free storage/org

Free storage/user license

Additional storage

DATA ADMINISTRATION

Data storage (all modules)

Import data (per batch)

Export module data

API for third-party integration

Data backup

Additional data backup

De-duplicate data

Import history

SECURITY ADMINISTRATION

Profiles

Organizational hierarchy (Roles)

Field-level security

Data sharing rules

Groups

Record-level sharing

Territory management

Audit Logs

Allowed IPs

PRODUCT CUSTOMIZATION

Page customization

Rename tabs

Custom fields

Custom links

Web tabs

Custom modules

Custom buttons

Page layouts

Unique fields

Custom list views

Tab groups

WORKFLOW MANAGEMENT

Workflow rules

Workflow alerts

Workflow tasks

Assignment rules

Webhooks

Approval process

Workflow field updates

Workflow convert

Custom functions using Deluge script

Time-based actions

Schedules

Case escalation rules

Blueprint

ADD-ONS & INTEGRATIONS

CRM Marketplace*

(Extensions for Zoho CRM)

Integration with Zoho Motivator

Integration with Zoho Campaigns

Integration with Zoho Reports

Integration with Zoho Projects

Integration with Zoho SalesIQ

Integration with Zoho Desk

Integration with Zoho Survey

Integration with Zoho Social

Integration with Zoho Forms

Zoho Mail Add-on

Zoho Writer Add-on

Zoho Invoice/Books Integration

Plug-in for Microsoft Outlook

Plug-in for Microsoft Office

Integration with Zoho Creator

Slack Integration

Zoho SalesInbox

ZOHO PHONEBRIDGE *

FOR CALL CENTERS

Online Connector for RingCentral

Online Connector for Twilio

Online Connector for Ringio

Online Connector for Promero

Online Connector for Ozonetel

Online Connector for talkdesk

Online Connector for Knowlarity

On-premise Connector for Avaya

On-premise Connector for Asterisk

On-premise Connector for Elastix

INTEGRATION WITH GOOGLE APPS

Zoho CRM contextual gadget for Gmail

Export events to Google Calendar

Export to Google Tasks

Zoho CRM web forms for

Google Sites

Synchronize Google Calendar

Synchronize Google Contact

FREE


Free for 10 users

Free for 10 users


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1 GB

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25,000

1000

1000 calls/day

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$10/request

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Past 60 days


2

2

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STANDARD


$12 /user /month

$15 /user /month


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10 rules/module



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100

250 emails/day

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100

20 Schedulers/user Maximum 100 schedulers/day for Org.

10 Dashboards


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1 GB

512 MB

$4/month/5 GB


100,000

10,000

250 calls/user

license

Max: 5000 calls/day

Min: 2000 calls/day

2 backups/month

$10/request

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Past 60 days


5

5

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20

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10/module

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2 fields/module

50/module

10 groups


6/module

5/action

5/action

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PROFESSIONAL


$20 /user /month

$25 /user /month


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20 rules/module




Unlimited

500 emails/day

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10 forms/module

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Unlimited

20 Schedulers/user Maximum 100 schedulers/day for Org.

Unlimited



1 GB

512 MB

$4/month/5 GB


Unlimited

20,000

250 calls/user

license

Max: 10000 calls/day

Min: 3000 calls/day

2 backups/month

$10/request

Past 60 days


15

10

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30

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150/module

(Note: Activities module

has only 140 fields)

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2 fields/module

Unlimited

10 groups


20/module

5/action

5/action

20 rules

&

20 rule entries

1/action 10000 calls/day or

100 calls/user license

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3 updates/action

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10/module

ENTERPRISE


$35  /user /month

$40  /user /month


30 rules/module




Unlimited

1000 emails/day

3 autoresponders



20 forms/module




Unlimited

20 Schedulers/user Maximum 100 schedulers/day for Org.

Unlimited



1 GB

1 GB

$4/month/5 GB


Unlimited

30,000

500 calls/user

license

Max: 25000 calls/day

Min: 4000 calls/day

2 backups/month


Past 60 days


25

250

15 rules

50

150 territories


300/module

(Note: Activities module

has only 140 fields)

25

50 modules

50/module

3/module

2 fields/module

Unlimited

25 groups


50/module

50 entries/rule

5/action

5/action

20 rules

&

50 rule entries

1/action 20000 calls/day or

500 calls/user license

3 updates/action

1 Instant Action

and 5 TimeBased

Actions per Rule

5/workflow rule




20/module

CRM PLUS


$50 /user /month

$60 /user /month


30 rules/module




Unlimited

1000 emails/day

3 autoresponders



20 forms/module




Unlimited

20 Schedulers/user Maximum 100 schedulers/day for Org.

Unlimited



1 GB

1 GB

$4/month/5 GB

Your Text

Unlimited

30,000

500 calls/user

license

Max: 25000 calls/day

Min: 4000 calls/day

2 backups/month

$10/request

Past 60 days


25

250

15 rules

50

150 territories


300/module

(Note: Activities module

has only 140 fields)

25

50 modules

50/module

3/module

2 fields/module

Unlimited

25 groups


50/module

50 entries/rule

5/action

5/action

20 rules

&

50 rule entries

1/action 20000 calls/day or

500 calls/user license

3 updates/action

1 Instant Action

and 5 TimeBased

Actions per Rule

5/workflow rule




20/module

Mobile features on every plan.

comparison-mobile

Access customer emails

Locate prospects anywhere across the globe

Manage inventory

Work offline

Log phone calls

Add voice notes

Check in

View customer location in Google Maps

Collaborate using feeds

Attach files from Zoho Docs

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